Home :: Terms & Conditions

Terms & Conditions

Shipping Policy

Shipping on Tile Products
For Tile Murals only, processing time may take up to two weeks before shipping.

FedEx Ground – $14.99:
It typically takes our order fulfillment staff 2 to 5 business days to ship orders out our doors, cutoff time is 12:00 noon PST. From there according to FedEx it can take anywhere from 1 to 7+ business days to arrive, depending on how far you live from us. *This fulfillment time is not applicable to orders where proofs have been requested or additional information is necessary to fulfill the order. The fulfillment time becomes effective after all of the data necessary to fulfill the order has been received. Does not apply for Alaska, Hawaii, or International - for these areas please call for a shipping quote: 707-634-6109

Express Shipping – $59.99:
Express Shipping is guaranteed to be delivered 3-5 business days from the time the order is placed, cutoff time is 12:00 noon PST. *This guarantee is not applicable to orders where proofs have been requested or additional information is necessary to fulfill the order. The guarantee becomes effective after all of the data necessary to fulfill the order has been received. Does not apply for Alaska, Hawaii, or International - for these areas please call for a shipping quote: 707-634-6109

Below is a map for FedEx ground ship times that is almost always accurate. ZaZa Gallery is not responsible for any inconsistencies.

canvas shipping

Commonly Asked Questions And Answers

What are my payment options?
How long will my photos on canvas last?
How does your money back guarantee work?
Can I pay with a check?

What are my payment options

Credit Card
Personal Check

We respect your privacy!

Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned!

Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to.

Credit Card transactions are handled in one of two ways.

• #1 Credit card information is collected securley by ZaZaGallery by
means of SSL encryption with an encryption key length of 128/256-bit SSL

• #2 Credit card transactions are processed for ZaZaGallery by PayPal on PayPals secure web pages.

When you pay with PayPal, you do not expose your credit card number to ZaZaGallery. In addition Information is protected by SSL with an encryption key length of 128 bits (the highest level commercially available) this type of encryption is used both by PayPal and ZaZaGallery.

You Can learn more about PayPals Policy By following the link PayPal's Security Policy

If you have any questions, please feel free to call or email us.
Phone: 707-634-6109
Email: zazagallery@gmail.com

How long will my photos on canvas last?

Photos on canvas: How long will they last

If you are a photographer or a photo collector you no doubt have wondered how long your images will last. As we contemplate this idea we can begin to see how this takes root in the core fundamentals of photography. We capture fleeting moments never to be repeated as time keeps on ticking into the future. So then when we reflect on this it is important to us that our prints look as good as they did the day we printed even 100 years from now if possible.

Is this a realistic expectation? How can one determine the longevity potential of a photo on canvas? To consumers the importance of this question grows when money is being paid for photo canvas prints.

The barometer by which these questions are answered consist of a few variables.
Not everyone lives in the same environment so then obviously, images will be displayed under differing circumstances. Some display areas will have more or less light, moister, ext. Some images will be displayed under glass others not under glass. Some framed, some unframed. These are what we consider environmental conditions that have a bearing on the longevity of a photo on canvas. The other factors consist of the materials that are used to create the photo on canvas.

Wilhelm Imaging Research Inc. is considered by most to be the company that has made the largest contribution to understanding “Print Permanence”. "Display Permanence Ratings" is a term I first heard coined by this company to describe a number of tests that can be used in a relative way to determine the longevity of prints on display. Wilhelm Imaging Research Inc is a third party company and as such, they are not in the business of manufacturing printers or printing materials but rather, they are a research company dedicated to research that is objective and non partial. In their test environments they expose prints to light, humidity, ozone, and other elements. By means of their testing they have shown that quality inks, quality canvas, quality printers and finally quality sealers, used in connection with one another can result in photo canvas prints with life expectancies ranging between 60 and 142 years without "noticeable fading". The test environments that contributed to this knowledge consisted of these constant features. Twelve hours of light a day with an exposure brightness of 450 Lux. temperatures fixed at 75 degrees Fahrenheit with the humidity being 60%. These test environments are common in many household display areas.

Professionals and consumers alike benefit by information like this.
It is then information like this that puts responsibility upon print makers to be educated.
Accordingly print shops need to choose canvases that are archival and that are backed by the company that manufactures the canvas with a guarantee that the canvas will outlast the inks that are used to print on them.

In addition the inks must be archival with a tried and true reputation like Epson Ultra Chrome K3™ inks.

Sealers should have UV protecting properties. The sealer should also encapsulate the inks protecting them from ozone. It should also be water resistant or even water proof. Although I do not recommend trying the following with a purchased canvas, at present I am using a sealer that is so water resistant that when I hold the canvas under the faucet for ten second the water just rolls off without noticeable effects to the canvas.

All things considered ZaZaGallery strives to stay abreast of the ever emerging changes in the printing industry and so then we can confidently offer a photo on canvas product with a life expectancy of 100 years when displayed under reasonable conditions.

How does your money back guarantee work?

100% money back guarantee

At ZaZa Gallery we have a 30 day money back guarantee. If you are not 100% satisfied with your purchase, simply return the product within 30 days and we will refund you the cost of the product. Its that simple. We want you to be happy with your canvas and if your not then nobody wins so, if you your picture is damaged we replace it and if your not happy with the product send it back and we will give you your money back.

Can I pay with a check?

We do not mind if you pay with a check. If you choose to pay with a check simply mail the check to our address listed on your invoice and make the check payable to ZaZa Gallery. Once we receive the check and the funds are verified we will ship your photo on canvas

Printing Agreement

By submitting your order with ZaZa Gallery, you are acknowledging that you have the right to reproduce the images connected with your order. In addition, you agree to indemnify, hold harmless and protect ZaZa Gallery in any repercussions resulting from the reproduction of your images in connection with your order. ZaZa Gallery will not reproduce your images in any other way except for the way you specify in connection with your order in observance of copyright law.